Pathways Clinical Consultation Support (PaCCS)

Pathways Clinical Consultation Support (PaCCS) is a system integrated into NHS Pathways to assist clinicians in providing remote consultations, particularly in urgent and integrated care settings. It offers NHS Pathways content in a consultation format rather than a traditional question-and-answer format. This system supports various healthcare functions, including ambulance dispatch, Directory of Services (DoS) searches, and home care advice.

Key Features of PaCCS:

• Remote Consultation Support: PaCCS enables clinicians to perform remote consultations effectively by providing structured clinical templates and decision support.
• Ambulance Dispatch: It facilitates automatic ambulance dispatch when necessary.
• Direct Appointment Booking (DAB): Allows clinicians to book appointments directly into Emergency Departments, Urgent Treatment Centres, and GP practices, reducing the need for patients to make additional calls.
• Home Care Advice: Provides a range of advice for managing care at home.
• Integration with Systems: For example, CLEO Systems has integrated PaCCS into its CLEO CORE patient management system, making it accessible to clinicians across various regions in England.

PaCCS is part of the NHS Pathways strategy to enhance clinical decision-making and streamline patient care, particularly in urgent and emergency care scenarios.

For more details, you can refer to:

• CLEO Systems' integration of PaCCS
• NHS Pathways Clinical Enquiries Management Process